Terms of Service

Last Updated: August 17, 2026

This website is operated by RenalChampion.store ("we," "us," or "our"). By visiting our site and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website.

General Comfort & Adaptive Gear Only: All products, content, and materials available on RenalChampion.store (including apparel, catheter belts, pouches, journals, and accessories) are designed solely for comfort, support, and convenience.

No Medical Advice: Nothing on this website constitutes professional medical advice, diagnosis, treatment, or sterile medical procedure recommendations.

Consult Healthcare Professionals: Always consult your nephrologist, dialysis care team, or certified healthcare provider regarding your medical condition, access site care, catheter hygiene, and sterile maintenance protocols. Never disregard or delay professional medical advice based on information or products from our site.

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. You agree not to use our products for any unauthorized or illegal purpose, nor violate any applicable laws in your jurisdiction.

Product Descriptions: We make every effort to display the colors, features, and specifications of our products accurately. However, we cannot guarantee that your device's display will accurately reflect actual colors or textures.

Pricing & Availability: Prices for our products are subject to change without notice. We reserve the right at any time to modify, discontinue, or limit the sales of any product or service to any person, geographic region, or jurisdiction.

We reserve the right to refuse or cancel any order placed with us. In the event that we make a change to or cancel an order, we will attempt to notify you via the email or billing address provided at checkout. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Due to the sanitary and hygiene standards required for renal and dialysis care products:

Unopened and unworn items with original packaging and tags intact may be eligible for return or exchange within our designated return window (e.g., 30 days).

Any item that has been worn directly against the skin, used over an access site, or altered cannot be returned for hygiene and safety reasons.

In no case shall RenalChampion.store, its founders, directors, employees, affiliates, or suppliers be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, skin irritations, infection, misuse of catheter holders, or improper maintenance of dialysis access sites—arising from your use of any of our products or services.

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is registered.